Our Commitment to Privacy

Our Contact Details

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Post: The CatchUp Academy, Walbrooke Wharf, 78 – 83 Upper Thames Street, LONDON, EC4R 3TD, GB

Telephone: 0203 854 0600

Email: info@thecatchupacademy.co.uk

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What information we collect, use, and why

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We collect or use the following information to comply with legal requirements:

• Identification documents
• Criminal offence data (including Disclosure Barring Service (DBS), Access NI or Disclosure Scotland checks)

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We also collect or use the following information to comply with legal requirements:

• Biometric information (where used to identify someone)

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We collect or use the following information for recruitment purposes:

• Contact details (e.g. name, address, telephone number or personal email address)
• Date of birth
• National Insurance number
• Copies of passports or other photo ID
• Employment history (e.g. job application, employment references or secondary employment)
• Education history (e.g. qualifications)
• Right to work information
• Details of any criminal convictions (e.g. Disclosure Barring Service (DBS), Access NI or Disclosure Scotland checks)

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We also collect or use the following information for recruitment purposes:

• Biometric information (where used to identify someone)

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Lawful bases

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Our lawful bases for collecting or using personal information for legal requirements are:

• Consent
• Contract
• Legal obligation

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Our lawful bases for collecting or using personal information for recruitment purposes are:

• Consent
• Contract
• Legal obligation

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Where we get personal information from

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• People directly
• Schools, colleges, universities or other education organisations
• Councils and other public sector organisations
• Previous employers

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How long we retain your data

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Paper records should be retained for the following periods at the end of which they should be shredded:

• Client records – 6 years after ceasing to be a client.
• Staff records – 6 years after ceasing to be a member of staff.
• Unsuccessful staff application forms – 6 months after vacancy closing date.
• Volunteer records – 6 years after ceasing to be a volunteer.
• Timesheets and other financial documents – 7 years.
• Employer’s liability insurance – 40 years.

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Other documentation, sent to an agency worker, should be destroyed as soon as it is no longer needed for the task in hand.

Archived records should clearly display the destruction date.

Computerised records e.g. candidate details, to be anonymised 6 years after ceasing to have any services from us. (Anonymising will remove the personal and special categories of personal data but will not remove the statistical data.)

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Who we share your data with

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Data processors

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Abacus Resource Solutions

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This data processor does the following activities for us: Process our payroll

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Other organisations

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• Organisations we need to share information with for safeguarding reasons
• Relevant regulatory authorities
• External auditors or inspectors
• Organisations we’re legally obliged to share personal information with

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Your data protection rights

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Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal data.
• Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
• Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

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You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

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How to complain

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If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we have used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

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Last updated | 23 May 2024